As we’re getting prepared to start shipping units to everyone, we wanted to give you a quick update on what’s happening at the factory.
We were in constant communication with the factory last week. We required daily progress updates, and our schedule was set last Wednesday (July 29). On the evening of July 30, the factory had told us that they had moved the DIP schedule to the following Monday (August 3rd). This came as a major surprise to our team as we were confident that all hurdles have been cleared the previous week. William, who oversees communications with the factory, felt it was not the time to challenge the factory but instead set out to find out what really happened.
Upon further investigation, we found that all 3000 shells were complete and awaiting assembly.
However, the factory decided to delay the DIP schedule by a couple of days due to a small flow mark on the top shell caused by the injection process. The flow mark is barely visible to the naked eye. The factory engineers feared that if they had ignored this, it would eventually cause more damage as more units were produced.
This came as a surprise to us because we weren’t consulted by anyone at the factory first. The engineers at the factory had volunteered to work throughout the weekend in order to correct this flow mark with a hard deadline for August 3 Monday.
However, this was no major delay and we’re still working toward sending out the units after completing assembly this week.
We understand that you’re all waiting patiently for news about when the shipments have been sent out, and we will continue to update you with the latest news.
Do keep a lookout in your email inboxes for the shipping confirmation emails, as they will contain the tracking code so you can keep tabs on where your Pangolin is.