A recent report by Gizmodo revealed that for a few hours, it looked like EufyCam users were being given unauthorized access to other peoples’ camera feeds. Considering that these devices can be used in many settings, including homes, businesses, and potentially in children’s bedrooms, there was understandably a lot of concern.
It didn’t help, either, that the company addressed the issue with a post on their forums that said the following:
Dear eufy Security Users:
A software bug occurred during our latest server upgrade at 4:50 AM EST today. Our engineering team recognized this issue at around 5:30 AM EST, and quickly got it fixed by 6:30AM EST.
We recommend that all users:
- Please unplug and then reconnect the device.
- Log out of the eufy security app and log in again.
For any questions, users can contact our support team at firstname.lastname@example.org.
This latest breach highlights just how little control we can all have of our privacy, especially when it’s a software issue on a device like a camera. Even more terrifying is that some EufyCam customers were reporting having access to people’s devices in a completely different country.
While it seems like the bug was fixed relatively quickly, it’s still alarming that something like this could happen. In this case, users had no control over whether or not a problem occured.